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Reverse Logistics refers to monitoring and management of returns or end-life of your products from the point that they arrive at the end consumer. For the purpose of capturing value or, disposal.
The players in the landscape
Feedback and reporting on each stage of the product's journey.
Manage and control the process of trade returns.
Give immediate feedback on the uplift process.
Give quality control feedback on the reasons for quality related returns.
Report on each stage of the returns process.
Give sales business intelligence of product returns.
Give finance immediate access to claims and other returns information to support account reconciliations.
Products and conditions need to be evaluated case by case requiring specialized logistics solutions.
The process of retrieving value in the reverse logistics process
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